2024 Donor Experience Scorecard
EPISODE 2: The Importance of a Mailed Receipt

One of the most frequent questions we hear at Douglas Shaw & Associates addresses whether a printed receipt should be sent to online-only donors. And while there are multiple reasons this question is asked, it often boils down to an organization having limited time or funds to make this a priority. This episode addresses the question of how receipting your donors can lead to more connection and another gift.

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Episode 1: Donor Communication Trends