Graham is a highly relational problem solver who oversees the client services, creative, data and analytics, digital, and production teams. He partners with our client services, marketing, and sales teams to provide thought leadership and strategic insights, and he collaborates within Douglas Shaw & Associates to ensure all strategic communications become a reality. Within the fundraising industry, Graham also serves as a seminar leader and primary representative of Douglas Shaw & Associates at nonprofit conferences across the country.

Graham has an uncanny ability to provide cost savings to our clients through his excellent negotiation skills, and he spearheads the use of state-of-the-art tools to manage millions of communications, while also managing multiple internal and external client partners and vendor relationships. He regularly collaborates with each client to help innovate what Douglas Shaw & Associates is doing on their behalf.

Graham loves contributing to the positive impact our clients are making worldwide. One of his favorite aspects of his role is visiting clients and seeing firsthand the life-changing work of their mission. Additionally, his knowledge of our clients, blended with the expertise in testing and developing innovative communications, has increased client revenue and donor engagement exponentially.

Graham finds great joy pouring into his staff, personally and professionally, by cultivating growth opportunities and creating custom positions to see each member thrive within the company. His steadfast, heartfelt leadership contributes to the positive culture and proven effectiveness of Douglas Shaw & Associates.