Pam’s heart for hospitality is felt across our staff and by all who visit us at Douglas Shaw & Associates. Not only does Pam serve to fulfill the administrative needs of Doug Shaw, she also assists with companywide and client administration.

Pam plays a significant role in cultivating an environment that reflects the core values of Douglas Shaw & Associates. She extends that same heart of service, warmth, and generosity to the partners we work with, ensuring all clients are cared for, have the resources they need—and have plenty of opportunities to sample Chicagoland’s best fare!

Beyond hospitality, Pam is instrumental to keeping daily operations running smoothly, both internally and with our client partners. She also ensures Douglas Shaw & Associates and our clients are in full compliance with all state and local regulations. Additionally, Pam assists Human Resources with scheduling candidate interviews and onboarding new employees, setting new team members up for long-term success and integration.

Pam’s background in support roles has equipped her to effectively manage a myriad of day-to-day operations, but above all, it is her unwavering joy and servant-like attitude that makes her such a vital member of the team.